This study explores how older adults with intellectual disabilities interact with technology, focusing on their experiences, challenges, and needs. Through interviews with 108 participants, researchers identified several key themes, including barriers to access, the positive impact of technology on independence and well-being, the need for support and training, and the importance of user-friendly design. Participants often found technology difficult to use due to complex interfaces, cognitive challenges, and physical limitations, but many also recognized its potential to enhance their daily lives.
Caregivers emerged as essential in helping older adults adopt and use technology effectively. They provided both technical support and emotional encouragement, which helped reduce anxiety and build confidence. Participants expressed a strong preference for technologies that are simple, visually guided, and customizable to individual needs. While advanced tools like AI and virtual reality offered new opportunities, their benefits were often limited by high costs, poor usability, and the lack of designs that take cognitive and physical needs into account.
The study highlights the importance of inclusive design, targeted training for both users and caregivers, and policies that make technology more affordable and accessible. Training programs should be step-by-step, paced appropriately, and include follow-up support to reinforce learning. Broader efforts, such as government support, public education, and involvement of users in the design process, are also needed to ensure that technology becomes a meaningful and lasting part of life for older adults with intellectual disabilities.
